18 Feb

Holding ourselves and others accountable is not a new topic in the workplace, or at home for that matter, and is often a struggle for leaders.

Henry J. Evans, author of Winning With Accountability says:

  • Accountability is about high performance and not fear or stress.
  • It’s about holding yourself (and others) to a standard that improves performance.
  • When holding someone accountable we must recognize and respect the power of intention (this allows all staff to hold one another accountable regardless of title or level)
  • Continually ask “How am I doing”?
  • Set crystal clear expectations.
  • When things don’t go as planned, ask yourself:
    • Where did I fail to clearly communicate?
    • Who did I forget to include in the process?
    • What solution can I provide?
    • What can I do to obtain more information to make a sound decision?
    • What could have I done better or differently to improve the results?

“A culture of accountability makes a good organization great and a great organization unstoppable”.
–Henry J. Evans

Sometimes we just get stuck, sometimes we make excuses, and sometimes we fall into an “if only” mode where we justify our lack of action by saying things would be different “if only…”

So, what else can we do? John G. Miller (author of QBQ!) suggests answering the following questions:

  1. What can I do today to move forward?
  2. How can I change me?
  3. What can I do to be my best?
  4. How can I solve this problem?
  5. What can I do to let go of what I cannot change?

Do any of these questions resonate for you or perhaps could be asked of a team member? What are you doing to make your organization unstoppable?

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