Research shows convincingly that EQ is more important than IQ in almost every role and many times more important in leadership roles.
– Dr. Stephen R. Covey
Some consider Emotional Intelligence (EQ) to be THE single biggest predictor of performance excellence in the workplace. By developing our EQ, (and yes, it can be developed), we position ourselves to more successfully cope with organizational demands and pressures.
Psychologist Steven Stein and psychiatrist Howard Book state that strong leaders have both a high IQ (Intelligence Quotient) and a developed EQ (Emotional Intelligence Quotient). Intelligence will only go so far; leaders must also be aware of how they present themselves, how they respond to others, and how others perceive them.
Our IQ is considered to be non-dynamic and is an indicator of how we perform intellectual tasks. Our EQ on the other hand can increase through self development and consists of 4 areas: Self awareness, self management, social awareness, and relationship management.
Self Awareness is critical when engaging in communication
Self Management is key for managing emotions in difficult situations
Social Awareness leverages awareness of others to perform at your peak
Relationship Management manages relationships to increase job performance and integrates EQ professionally and personally
Self-awareness and self-management are about you – do you know your strengths and weaknesses; are you a continual learner?
Social Awareness and Relationship Management are about how you interact with others. Are you in tune with their styles? Do you bring out the best in others?
Emotional intelligence is the genuine ability to feel emotions, understand what you’re feeling and why, understand how others are feeling, and respond appropriately. Having a high EQ builds relationships and fosters communication even in the most difficult of times.
Do you know your EQ?
More importantly, what are you doing to develop your EQ?
As more and more artificial intelligence is entering into the world, more and more emotional intelligence must enter into leadership.-― Amit Ray